About Us

Smoothly Chic

Welcome to our cosmetics ecommerce, where you will find everything you need to care for and beautify your skin. We offer a wide variety of high-quality products from well-known brands, from makeup to facial and body care products.

Our products are designed for all skin types and needs, whether you are looking for hydration, sun protection, anti-aging or blemish treatment. In addition, we have a wide selection of makeup colors and shades so you can find the perfect combination for you.

Our team of beauty experts is always available to help you find the right products for you and to answer any questions you may have. In addition, we offer fast and safe shipping to any part of the country.

In our online store

You can easily find the products you need, read the reviews of other customers and make your purchase with confidence. We strive to provide the best shopping experience possible so that you can feel confident and satisfied with your cosmetic purchases. Browse our catalog and find your new favorite product today!

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Frequently Asked Questions

Yes! Fashion Nova offers return shipping labels for US customers. Using return shipping labels is the recommended way to return your item to Fashion Nova, as you will be able to track your return and receive your credit much more quickly than if you were to send your return back yourself.

Return shipping labels can be purchased for $3.99 if you are returning a single item or for $7.99 if you are returning multiple items. Return shipping labels can be purchased and all returns can be submitted in our Returns Portal.

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

  • Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  • All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
  • Damaged, defective, or incorrect items must be reported within 14 days of delivery.
  • Return drop-offs are not accepted at our DC or corporate office.

We do not provide cash refunds. We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached. The following items are considered “Final Sale” and cannot be exchanged in-store:

  • Dresses
  • Bodysuits
  • Accessories
  • Shoes
  • Swim & Lingerie
  • Beauty
  • NovaKids
  • Sale Items

All items ending in $.00, .96, .97, and .98, bodysuits, swimwear, undergarments, beauty products, cosmetics, accessories, and “Party Wear” (such as Halloween costumes) are considered final sale, non-returnable and cannot be returned for store credit.

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